IDB Bank

Job Details

Job Title:Customer Service Associate Account Operations Location:Aventura, FL
Department Name:Florida International Private Banking Date Posted:8/29/2013
Job Description:

Company Information

Israel Discount Bank of New York, also known by its registered service mark, "IDB Bank", is a full service commercial bank chartered by the State of New York and a member of the Federal Deposit Insurance Corporation (FDIC). Our liquidity and capital ratios are strong, and we are ranked by Crain's New York Business as the 14th largest commercial bank in the New York area. the Bank provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic status, citizenship status, marital status, military or veteran status, current unemployment or any other legally protected category in accordance with applicable federal, state and local law.

Job Summary

International Private Banking - Customer Service Associate Account Operations.

Job Description:

  • Responsible for processing of all international client account requests on account maintenance, wire transfers and supporting the account officers on all duties as directed for servicing the client accounts.
  • Facilitate processing of requests, wire processing and fraud monitoring, work with International officers on account matters, process customers that visit office with support while providing customer facing professionalism.
  • Follow corporate polices and procedures while understating international regional sensitivity.
  • Opening of new accounts, working to document all KYC's and facilitate with Officers on the process
  • Assist in the documentation of Annual account reviews
  • Work with corporate Audit and Compliance division as required.


  • 2 to 5 with years experience with servicing international clients
  • Strong communication skills, teamwork and ability to handle multiple assignments
  • Proactive approach, strong organizational skills, customer service focus.
  • Multi-lingual Ė English and Portuguese are mandatory and has to be primary native language/completely proficient, Spanish is secondarily needed.
  • Bachelorís Degree desired


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
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